Change Management for Modern Managers
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1
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Introduction
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Course overview
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2
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The change curve
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How do people resist change?
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Costs and Risks of poor change management
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Chapter 1 Quiz
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3
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The ADKAR model
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Key Communication Tools
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Mapping the two
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Diagnosing gaps with ADKAR
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Connecting ADKAR & The current Transition & Future States
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Chapter 2 Quiz
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4
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Preparing for Change & Calibrating communication with the types of individuals in an organization
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Chapter 3 Quiz
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5
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Other kinds of ways to introduce change
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E/O Change Strategies
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Chapter 4 Quiz
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6
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The hard side of Change Management & The DICE Model
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Chapter 5 Quiz
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7
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Additional Learning Resources
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Summary
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Reference Books