Course curriculum
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1
Course Intro & Overview
- Introduction
- Course overview
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2
Chapter 1 : Introduction to Change Management Dynamics
- The change curve
- How do people resist change?
- Costs and Risks of poor change management
- Chapter 1 Quiz
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3
Chapter 2 : Unraveling Challenges & Success Drivers of Change
- The ADKAR model
- Key Communication Tools
- Mapping the two
- Diagnosing gaps with ADKAR
- Connecting ADKAR & The current Transition & Future States
- Chapter 2 Quiz
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4
Chapter 3 : Aligning Communication Structures to Organizational Intellectual Capital
- Preparing for Change & Calibrating communication with the types of individuals in an organization
- Chapter 3 Quiz
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5
Chapter 4: Employing a Strategic Approach to Piloting Change
- Other kinds of ways to introduce change
- E/O Change Strategies
- Chapter 4 Quiz
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6
Chapter 5: Overcoming Change Barriers for Desired Outcomes
- The hard side of Change Management & The DICE Model
- Chapter 5 Quiz
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7
Summary
- Additional Learning Resources
- Summary
- Reference Books